PC Banking
Quick Start Guide
Version 3.11
Last Modified
Copyright Notice
Copyright © 2000 by Certegy E-Banking Services, Inc. All rights reserved.
Information
contained in this document is subject to change without notice. The software
described in this documentation is furnished under a license agreement or
nondisclosure agreement and may be used or copied only in accordance with the
terms of the agreement. It is against the law to copy this software on magnetic
tape, disk, or any other medium, other than a single-copy backup for disaster
recovery.
CustomerLink™ is a registered trademark of Certegy E-Banking Services, Inc. All other products and
company names mentioned herein are the trademarks or registered trademarks of
their respective owners.
Welcome to PC Banking! Your 24-hour banking connection! With PC
Banking you have immediate access to a wide range of banking services including
checking your account balances, seeing what checks have cleared, and
transferring funds from one account to another. In addition you can pay loans,
request reports, and export transaction data into a file ready for import into
your favorite personal financial management (PFM) software, such as Microsoft
Money & Quicken.
What’s
Available in PC Banking
PC Banking has a full array of banking services available to
you. The following is a list of some of these services.
Account
Information and Services
· Balance
information and transaction activity
· One-time
and scheduled recurring transfers and payments
· Funds
transfers between accounts
· Loan and credit
card payments
· Bill
payments
· View
scheduled and upcoming (memo post) transactions
· View
images
· Stop
payment requests
· Item
correction requests
· Export
files into your personal finance software (Quicken/MS Money)
· Check
reorder or reprint requests
· Statement
reprint requests
· Reporting
· View an
Activity Log
· Product
and service information from your financial institution
· Online
credit card application
· Loan
calculator
· Passwords
· Account
aliases or nicknames
· Personal
fax number or e-mail address
· Accessed
from any page within the program
· Step-by-step
instructions for specific activities
· Special
topics like security or navigation
Account Information and Services
After you log into PC Banking, you have immediate access to your
account information. Your accounts are listed by type, e.g., deposit, loan,
etc. Account numbers are partially masked for security purposes. You may also
give each of your accounts a name or “alias” that makes the account easier for
you to recognize.
You’ll know when a direct deposit has arrived or when a check
has cleared your account. You can even view images of certain items, when
available, such as cancelled checks or deposit slips. You won’t have to
remember to write down ATM transactions or point-of-sale purchases—they’ll
automatically appear on the screen. You can also easily move funds between your
accounts, make a loan payment, or simply schedule transactions for future
dates. You can leave your money where it will do the most good until the exact
time you need it. You can view all processed online transactions in the
Customer Activity Log.
Using PC Banking in conjunction with your own money management
software gives you a powerful means of managing your finances. You can budget,
do retirement planning, prepare taxes, and more. PC Banking allows you to
create and download Quicken Interchange Format (QIF) files—the industry
standard for transaction information exchange—into your favorite spreadsheet or
PFM such as Quicken or Microsoft Money.
Finally, with PC Banking you can request stop payments or a copy
of a previous account statement. You can reorder your checks without leaving
home or reprint a check you’ve misplaced. You can even view or reprint
your statements as well, https://statement.bloombank.com.
PC Banking gives you information about products like CDs or
loans. You can also determine the monthly payments of any loan by using our
built-in loan calculator.
PC Banking allows you to change or modify certain customer
profile information such as your password or your account aliases, the
‘nicknames’ you give your accounts. In addition, you can change the account to
which fees are charged or update your fax number and e-mail address. You
should always notify the bank of any changes to contact information
.
Getting Help
Using PC Banking
You can access Help from any page in PC Banking. The online Help
gives you step-by-step directions for PC Banking. In addition, several special
topics like security, page navigation, and passwords are available.
To use PC Banking, we recommend the following:
· Dial-up information for your account with an
Internet Service Provider (ISP). The ISP is your connection to the
Internet. If you do not have an ISP, Bloomfield State Bank offers MyBloombank! MyBloombank is
provided by BlueMarble Telecom. Call (800)
319-6110 for more details or see one of our friendly customer representatives
at any of our 11 branches.
· Browser software. PC
Banking is designed to work with Microsoft Internet Explorer 5.5 or higher with
128-bit encryption; or Netscape Navigator 4.08 or higher with 128-bit
encryption.
Signing Up
Online for PC Banking
If you want to sign up online for
PC Banking, access the service using the instructions below, and then simply
complete the enrollment form located on the main Login page. After filling out
the enrollment form, you will receive a welcome e-mail from us once we process
your account, this will contain your user ID and password.
Once we have confirmed your enrollment, which will take around 1
business day, you will be ready to sign on and begin using PC Banking.
Accessing PC
Banking
Use the following directions to reach the main Login page of PC
Banking.
1.
Connect to the Internet using the instructions provided by your
Internet Service Provider (ISP).
2.
Double-click the browser icon located on your desktop.
3.
Click Stop on the browser toolbar located at the top of
the screen.
4.
Click in the Address box. The text is highlighted. You do not
need to delete, just type in the following address:
www.bloombank.com
You may want to bookmark this page for faster access in the future.
5.
Press Enter. You will be taken to our Home Page.
6.
Click the e-banking icon at the top of the page. You will
be taken to the PC Banking Login page.
7.
Click Sign up for PC Banking.
8.
Complete the enrollment form.
9.
Click Submit. You will be taken to the
verification page.
10. Verify
that the information you entered is correct, then click Complete. You will
be taken to the confirmation page.
11. Your
enrollment is complete. Click Return to Login to PC Banking.
Once we have received your enrollment form, we will notify you
to let you know when you can start using PC Banking. After receiving notification, it will take at
least 1 business day for your account to be active and ready to use.
Logging On and
Logging Off
Use the following directions to log into PC Banking.
1.
From the main Login screen, type in your user ID and password.
2.
Click Login.
3.
If this is your first PC Banking session, you will see the First
Time User page. Click the Terms and Conditions link to review the agreement
with Bloomfield State Bank. Then, click Proceed to begin your session.
For security reasons, you must always use the Exit button
when you have completed a PC Banking session. This ensures that no one can gain
access to your accounts by using your computer. The Exit option will allow you
to return to the PC Banking Login page or our Home Page.
A
Word About Passwords
Your password is the key to your accounts. Guard it carefully
and do not give it to anyone. Here are a few simple guidelines to help with
passwords:
· Select a
password that has some meaning to you but would be difficult for others to
guess.
· Use at least six characters, although
eight is better.
· Avoid single words or names.
· Try to include non-alphabetic
characters, such as punctuation marks and brackets.
For added security, you must empty your computer’s RAM or working
memory after each PC Banking session. The working memory or cache speeds up
your Web access, but also stores copies of the pages you have viewed. How you
clear your cache will depend on the browser and version you use. To learn how
to empty your cache, see your browser’s Help.
To print any page from PC Banking, click on the page (screen)
area you want to print. This ensures that the area is “active” and the correct
page prints. Then select your browser’s print icon. The page will then print.
For example, when you complete a request, you may want to print the
confirmation page for a record of your confirmation number.
We are always working to make PC Banking easier for you to use.
Therefore, your comments are important to us. Please use any of the methods
listed below to let us know what you think.
· Send us a
message using Contact Us.
· Send us an e-mail at .
· Call us during
our regular operating hours at (800) 319-6110.